At E-Bike Jarabacoa, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide when booking an e-bike or contacting us.
• Payment Information: When you make a reservation or purchase through our website, we collect payment details such as credit card information.
• Usage Data: Information on how you access and use our website, such as IP address, browser type, and browsing behavior.
• Location Data: If you use location-based features on our website, we may collect your geographical location.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and manage your bookings or orders
• To communicate with you regarding your reservations, inquiries, or customer support
• To improve our website, products, and services based on usage data
• To send promotional offers, newsletters, and other marketing communications (you can opt-out at any time)
• To comply with legal obligations and resolve disputes

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We take appropriate security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our website, process payments, and provide other services to you. These providers have access to your personal information only to perform specific tasks on our behalf.
• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may limit the functionality of our website.

6. Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any external websites you visit.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we hold about you
• The right to object to the processing of your personal data
• The right to data portability
• The right to withdraw consent for the processing of your data

If you wish to exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: